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An in-depth exploration of the referrals process in the UK, hosted by BBC presenter John Waite.

We travel the length and breadth of the country, interviewing practitioners and policy makers, to find out how the referrals process works across England, Wales, Scotland and Northern Ireland.  We look specifically at how emergency, urgent and routine referrals should be handled according to national guidelines and local protocols, framing the discussion around dramatised case studies.

To establish best practice, we speak to proponents of innovative regional referral refinement schemes that are improving efficiency and offering increasing opportunities for optometrists to manage conditions in-practice, to reduce unnecessary referrals and decrease the burden on secondary care.

Last published: December 2017

    Unit 3 - Case study and overview of fast track referral (~8 mins)

    This unit uses the case of a suspect wet AMD and explains how emergency referral may not be the best route to get a specific condition to an appropriate specialist for treatment as soon as possible. Dr Robert Petrarca explains urgent referrals and Geoff Roberson looks at the best practice for optometrists.

    Unit 2 - Emergency referrals (~17 mins)Unit 4 - Scottish and Welsh view (~13 mins)