Professional Conduct

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An in-depth exploration of the referrals process in the UK, hosted by BBC presenter John Waite.

We travel the length and breadth of the country, interviewing practitioners and policy makers, to find out how the referrals process works across England, Wales, Scotland and Northern Ireland.  We look specifically at how emergency, urgent and routine referrals should be handled according to national guidelines and local protocols, framing the discussion around dramatised case studies.

To establish best practice, we speak to proponents of innovative regional referral refinement schemes that are improving efficiency and offering increasing opportunities for optometrists to manage conditions in-practice, to reduce unnecessary referrals and decrease the burden on secondary care.

Last published: December 2017

    Unit 8 - Glaucoma referral (~12 mins)

    This unit discusses how primary open angle glaucoma is now referred via referral refinement schemes which have significantly improved accuracy of referral and resource usage. The scheme established with Manchester Royal Eye Hospital is explained as an example of such a scheme.

    Unit 7 - Amblyopia referral (~7 mins)Unit 9 - Record keeping (~8 mins)